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Protea Hotel By Marriott Lusaka Tower, Lusaka
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Key details
About the Hotel
Arcades Shopping And Entertainment Complex, Corner,
Lusaka,
Zambia,
Lusaka
Protea Hotel By Marriott Lusaka Tower is a modern 4-star hotel located in the bustling Arcades Shopping and Entertainment Complex on Great East Road. Guests benefit from proximity to both the Mulungushi Conference Centre and various shopping and dining options. Historical and cultural attractions like the Lusaka National Museum and Lechwe Trust Art Gallery are within easy reach. The hotel offers convenience for leisure and business travelers, being approximately 25 minutes from Kenneth Kaunda International Airport.
Location
Situated in the heart of Lusaka, the hotel provides easy access to various local attractions, including East Park Mall and Freedom Statue. A mere 3-minute drive leads to the National Assembly of Zambia, making it a strategic location for business and sightseeing. The hotel offers a shuttle service to Kenneth Kaunda International Airport, located about 15.5 miles away, ensuring convenient transportation for its guests.
Rooms
The hotel features 137 guest rooms, which include twin and king-size configurations.Each room is equipped with air conditioning, a flat-screen TV with satellite channels, and a private bathroom with free toiletries and a hairdryer. Club rooms are located on the 7th floor and offer views of Lusaka City, along with amenities like a fridge and sofa. All accommodations have convenient access features for guests with disabilities.
Eat & Drink
Dining is available at The Steakhouse Restaurant, located within the hotel, offering a variety of meals. For relaxation, guests can enjoy beverages at the Rooftop bar, Cloud 9, after a day of meetings or exploring Lusaka. Additionally, the nearby shopping complex provides further dining choices, enhancing the culinary experience offered to guests.
Leisure & Business
The hotel has a refreshing outdoor pool, ideal for a relaxing swim. Business travelers benefit from the availability of two conference rooms, which can be combined to accommodate up to 70 guests in a cinema-style setup. Other amenities include a business center and a 24-hour front desk, providing comprehensive support for corporate needs. Guests can also enjoy complimentary Wi-Fi throughout the property.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“I absolutely loved the breakfast selection; it was fantastic with a variety of options that kept me coming back for more.” view full review
Reliable Transfers
“The airport transfer service was smooth and dependable, making my travels so much easier both to and from the hotel.” view full review
Refreshing Showers
“The showers were a highlight of my stay, featuring excellent water pressure that made for a refreshing experience.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
Elevator
Sports & Fitness
Hiking
Squash
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Spa & Leisure
Outdoor swimming pool
Sun terrace
Room features
Air conditioning
Terrace
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Arcades Shopping And Entertainment Complex, Corner,
Lusaka,
Zambia,
Lusaka
Map view
Arcades Shopping And Entertainment Complex, Corner,
Lusaka,
Zambia,
Lusaka
City landmarks
Events
Mulungushi International Conference Centre
2400 ft
9 Parliament Rd Lusaka 10101 Parliament Rd
Monte Carlo Casino
3700 ft
Mall
Gigibonta Foxdale Court
1.5
mi
Nchenja road
Wonder World Amusement Parks
1.7
mi
Landa Rd
Chaminuka Offices
1.6
mi
Church
St. Ignatius Catholic Church
1.9
mi
Independence Avenue Nasser Road
Lusaka National Museum
2.7
mi
Church
St. Ignatius Parish Church
1.9
mi
Church
Anglican Cathedral of the Holy Cross
2.0
mi
Off District Rd
Kalimba Reptile Park
2.4
mi
Mall
Kabwata Cultural Village
2.9
mi
Sud di Lusaka
Lower Zambezi National Park
2.8
mi
Independence Avenue
Freedom Statue
2.8
mi
Church
Cathedral of The Holy Cross Lusaka
2.9
mi
Lusaka
National Heritage Conservation Commission HQ
2.7
mi
Parays Game Ranch
2.9
mi
Plot 683/A Mumbwa Mongu Road
Parays Game Farm Wildlife Sanctuary
2.9
mi
Mosque
Umar al-Farooq Mosque
3.0
mi
Burma Road Chilenje township
Chilenje House
3.3
mi
Burma Road
Jame Mosque
3.3
mi
Gallery
37D Gallery
3.5
mi
Leopards Hill Road
Namwane Art Gallery
3.9
mi
Nearby
Shopping Area
Arcades Shopping Mall
1700 ft
Shopping Area
East Park Mall
1600 ft
Restaurants
Mint Lounge
1200 ft
Arcades Area
The Royal Dil
800 ft
Acacia Park
Keg and Lion
1500 ft
Unit 1 East Park Mall
Chuma Grill Restaurant & Bar
2300 ft
19029 Great East Road Radisson Blu Hotel
The Hussar Grill East Park Mall
1400 ft
Shop 42B East Park Mall Cnr Great East Road & Tabo Mbeki Street
John Dory's Lusaka
1800 ft
Cnr Great East Road & Thabo Mbeki Street Eastpark Mall
Vasilis
3000 ft
Great East Road Manda Hill Shopping Mall
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Clean and comfortable rooms
Friendly staff
Mosquitos in the room
Communication issues
7.8/10
Very good
Rooms
7.9
Location
9.2
Service
8.1
Dining
6.7
Guest reviews
7.8/10
based on 10 reviews
8.3
8.3/10 based on 167 reviews
Amy
United States of America,
September
2024
7.6/10
The hotel is in a great location, making it easy to access the nearby malls and shopping centers. The rooms are decent if you just need a place to sleep, and the staff are friendly and supportive. However, the dining options could use some improvement, and the internet connection was a bit inconsistent during my stay. Overall, the value for money is pretty good, but there are areas that could be better.
Rooms
7.0
The rooms were comfortable for someone like me who only needed a place to sleep, though they looked over the car park of the casino.
Service
9.0
The staff were really lovely and dealt with any minor issues I had quickly and kindly. They frequently checked in to see how my stay was going.
Location
9.0
The location was fantastic with easy access to the malls and situated in the business district, which was perfect for my meetings.
Dining
6.0
The dining experience was okay, but there wasn't as much variety as I had hoped.
Facilities
7.0
The facilities were decent, but nothing too extravagant. Some amenities could use a refresh.
Eugene
United States of America,
September
2024
7.4/10
I recently stayed at this hotel and overall, it had its ups and downs. The location was fantastic, just a short walk to the shopping center, making it super convenient. The rooms were clean and spacious, but the color scheme was a little bland for my taste. The service was a mixed bag - some staff were incredibly helpful while others were quite loud and not as efficient. The dining experience was decent with a good variety of breakfast options, but it definitely could be improved. Overall, it offers good value for money, but there's room for improvement in a few areas.
Rooms
7.0
The rooms were clean and spacious, though the grey/beige color scheme felt a bit institutional.
Service
6.0
Service was hit or miss; some staff were incredibly attentive while others seemed disorganized and loud.
Location
9.0
The location was great, just next to a shopping complex and very secure with nice views.
Dining
8.0
The dining experience was up to standard with a good breakfast buffet that included made-to-order options.
Facilities
7.0
The facilities were decent overall, though I didn't get a chance to explore everything.
Benjamin
United States of America,
August
2024
8.6/10
The hotel is in a great location, right in the business district and next to a shopping complex. The rooms are spacious, clean, and comfortable, and the staff is incredibly friendly and helpful. While the dining experience was quite decent, it could be surpassed by other hotels. Overall, it's a good value for money, but the dining options could use some improvement.
Rooms
9.0
The rooms are spacious, clean, and comfortable with all the necessary amenities.
Service
10.0
The service was seamless with very friendly and helpful staff, especially Tracey and Chrispin at the reception.
Location
9.0
The hotel is in a great location, perfect for my meetings and right next to a shopping complex.
Dining
7.0
The dining experience was decent, but it felt like it could be better than what was offered.
Facilities
8.0
The facilities were good, making my stay enjoyable overall.
Mike
United States of America,
August
2024
7.8/10
I had a pretty good stay at the hotel. The rooms were clean and comfortable, with excellent A/C and Wi-Fi. The staff were friendly, though there were a few bumps with the service. The location is a big plus, being so close to shopping centers. However, I did notice some mosquitos in my room, which was not ideal.
Rooms
8.0
The rooms were well-insulated and kept nice and cool, making for a comfortable stay. However, I did notice an abundance of mosquitos, which was a bit of a letdown.
Service
7.0
The staff were extremely helpful, especially when our luggage had been left behind. I appreciated their friendliness, but there were some challenges like the shuttle service not being properly communicated.
Location
9.0
The hotel is situated in a great business area and is conveniently located next to a shopping complex. It made my day-to-day outings really easy.
Dining
8.0
I had one of the best fillet steaks at the hotel's steakhouse. The location was good as well, but I wish the overall dining experience had more variety.
Facilities
7.0
While I didn't get to explore all the facilities, the amenities looked decent, and the overall maintenance seemed satisfactory.
Clean and comfortable rooms
Mosquitos in the room
Sandra
United States of America,
July
2024
8.4/10
My stay at the hotel was quite enjoyable! The rooms are clean, comfortable, and spacious, plus the staff is incredibly friendly and attentive. I did find the color scheme a bit dull and thought it could use a little more vibrancy. Also, while the food options were good, I felt they could have offered a bit more variety. Overall, it’s a great place to stay, especially for business travelers, due to its excellent location.
Rooms
8.0
The rooms were neat, spacious, and well laid out, providing a comfortable atmosphere. I really appreciated the excellent toiletries provided, especially the repellent and cake soap. However, the color scheme felt quite institutional with its grey and beige tones.
Service
9.0
The service was next level! The staff was kind, helpful, and always available when I needed assistance. They even helped me connect my HDMI cable to the back of the TV, which was a nice touch.
Location
10.0
The hotel is situated in a fantastic business area, offering easy access to nearby malls, shops, and restaurants, which was very convenient.
Dining
7.0
The dining experience was good with a solid selection of food available, but I would have loved to see a bit more variety over my three-day stay. The breakfast included made-to-order eggs and fresh fruits which was nice.
Facilities
8.0
Facilities were excellent. Everything was well-maintained and contributed to a pleasant stay.
George
United States of America,
July
2024
8.0/10
I had a nice stay at this hotel, with clean and spacious rooms that were quite comfortable. The staff were friendly and helpful, which made a big difference. The location was great, right next to a shopping complex, though the dining could use some improvement as the options were limited. Overall, it was a good experience, but there's definitely room for growth in the dining department.
Rooms
8.0
The rooms were clean, spacious, and comfortable, though they could use a splash of color instead of the bland grey/beige scheme.
Service
9.0
The service was fantastic! The staff were friendly, especially Tracey and Chrispin at the reception. They promptly met all our requests with a smile.
Location
9.0
The hotel is in a great area, safely located next to a shopping complex, making it convenient for exploring nearby malls.
Dining
7.0
The dining options were just okay; it turned into a steakhouse which was nice, but I would have loved more variety in the menu.
Facilities
7.0
The hotel had decent facilities, but I didn't get to explore much outside of my room and the restaurant.
Rose
United States of America,
May
2024
8.2/10
I had a lovely time at the hotel, especially because of the friendly staff and the clean, spacious rooms. The location was fantastic, making it easy to access local attractions. However, I found the dining options to be somewhat limited, which was a bit disappointing. Overall, it’s a great value for money, but there's definitely room for improvement with the restaurant offerings.
Rooms
9.0
The rooms were spacious, tidy, and quiet, providing a comfortable stay with excellent amenities.
Service
9.0
The staff was incredibly helpful, constantly checking in to ensure I was comfortable and my needs were met.
Location
10.0
The hotel's location was perfect, with easy access to nearby malls and attractions just a short walk away.
Dining
5.0
The dining experience could have been better; while there were some decent options, I felt the choices for breakfast were a bit limited.
Facilities
8.0
The hotel had nice facilities, including a well-kept pool area that was enjoyable to relax in.
John
United States of America,
May
2024
7.6/10
I had a mixed experience at this hotel. The rooms were clean and comfortable with excellent air conditioning and Wi-Fi, but I did hear some noise from the parking area outside. The service was incredibly attentive, but it could take a while to get assistance at times. The location was convenient, close to malls and the airport, making it easy to get around. Dining was decent with a good variety, but not exceptional. Overall, it's a great value for money, but there are a few areas for improvement.
Rooms
8.0
The rooms were clean and comfortable, with excellent air conditioning and Wi-Fi, though I did hear some noise from the carpark.
Service
7.0
The service was incredibly attentive and friendly, but it could take a while to get assistance at times.
Location
9.0
The hotel is conveniently located near malls and the airport, which was great for getting around.
Dining
7.0
Dining was decent with a good selection, but nothing truly remarkable stood out.
Facilities
7.0
The hotel facilities were good overall, but nothing particularly exceptional caught my eye.
John
United States of America,
May
2024
7.6/10
This hotel boasts a great location in the business district, making it convenient for my stay in Lusaka. The rooms are spacious and comfortable, but I did notice some furnishings showing signs of wear. The service was friendly and helpful, though it could improve compared to other hotels I've experienced. Dining was good, but not as impressive as at other hotels nearby. Overall, it's a solid choice but has room for improvement.
Rooms
7.0
The rooms were spacious and very comfortable, though I noticed some furnishings showing signs of wear.
Service
8.0
The staff were invariably friendly and helpful, making sure I had everything I needed during my stay.
Location
9.0
The hotel is located in the business district, which is great for convenience, and it has a nice view.
Dining
7.0
The dining options were good, with a wide selection of food available, but it didn't quite match the quality at some other hotels in Lusaka.
Facilities
7.0
The facilities are decent, although there is room for enhancements in certain areas.
Andrew
United States of America,
May
2024
7.2/10
I had a pleasant stay at this hotel, particularly enjoying the clean and spacious rooms along with the friendly staff. The location was super convenient for my meetings and just a short walk to the mall. However, the dining options were pretty basic, and the service could have been a bit more attentive. Overall, it offers great value for money.
Rooms
8.0
The rooms were large, clean, and comfortable, perfect for a restful night's sleep.
Service
7.0
While some staff members were exceptionally helpful and friendly, there were moments where the service lacked ownership.
Location
9.0
Being situated in the business district made it super convenient for my meetings, and the mall was just a stone's throw away.
Dining
5.0
The dining options were basic for a hotel of this level, which was a bit disappointing.
Facilities
7.0
The hotel had decent facilities, but nothing that stood out as exceptional.
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